ComEd Readies for High Winds and Storms as Thanksgiving Holiday Nears
Energy company encourages customers to be safe if power outages occur
CHICAGO (Nov. 26, 2019) – ComEd is closely monitoring and preparing for extreme weather, including dangerously high winds, expected across northern Illinois on Wednesday. Current forecasts project wind gusts up to 60 miles per hour and rain in communities that ComEd serves. ComEd is opening its emergency operations center, increasing crew staffing and readying equipment to respond quickly if power outages occur.
“We know storms can put a damper on holiday plans and are adding extra crews in case storm-related outages occur,” said Dave Perez, senior vice-president of Distribution Operations for ComEd. “We will continue to monitor the system closely during and after the holiday and address outages as quickly and safely as possible.”
Public safety is paramount, and ComEd encourages customers to take the following precautions:
• If a downed power line is spotted, immediately call ComEd at 1-800-EDISON1 (1-800-334-
7661). Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
• Never approach a downed power line. Always assume a power line is energized and extremely dangerous.
• In the event of an outage, do not approach ComEd crews working to restore power to ask about restoration times. Crews may be working on live electrical equipment and the perimeter of the work zone may be hazardous.
ComEd urges customers to contact the company immediately if they experience a power outage. Customers can text OUT to 26633 (COMED) to report an outage and receive restoration information, and can follow the company on Twitter @ComEd or on Facebook at Facebook.com/ComEd. Customers can also call 1-800 EDISON1 (1-800-334-7661), or report outages via the website at www.ComEd.com/report. Spanish-speaking customers should call 1-800-95-LUCES (1-800-955-8237).
ComEd has introduced a mobile app for iPhone and Android® smart phones that gives customers the ability to report power outages and manage their accounts; download the app at www.ComEd.com/app.
ComEd has an interactive outage map on its website at www.ComEd.com/map, which allows customers to easily find information on the location and size of outages and get estimated power restoration times.