The City of Elmhurst is closely monitoring the impact of the Coronavirus (COVID-19).
We are asking residents to do their part to prevent the spread of the illness by following the guidelines to prevent the spread of the virus. We all play a part in keeping our community safe at this time.
Please continue to follow healthcare professional advice to protect yourselves. Practice social distance and wear a mask in public places. Wash your hands frequently and do not touch your face with unwashed hands.
Restore Illinois 5-Phase Plan
On Tuesday, May 5, Governor Pritzker announced a 5-phase plan to safely reopen Illinois as we progress through the COVID-19 pandemic. Restore Illinois is designed to provide a framework for reopening businesses, education, and recreational activities. This initial plan can and will be updated as research and science develop and as the potential for effective treatments or vaccines is realized. View the complete Restore Illinois plan HERE.
Please visit the following websites for accurate updates on COVID-19:
Stay connected with the latest news by subscribing to the following e-newsletters:
Please contact the Illinois Department of Public Health with specific questions about Coronavirus (COVID-19) by calling (800) 889-3931 or email DPH.SICK@ILLINOIS.gov
Please find more information below on COVID-19 in regard to City updates, services, health reminders and other local updates.
WHERE CAN I FIND THE LATEST CITY OF ELMHURST COVID-19 UPDATES?
Follow this link to find the City’s updates related to COVID-19. Please subscribe to our E-Newsletters. We use this tool to provide the community with updates on the virus as it relates to the City of Elmhurst. We also encourage you to follow the City’s Facebook and Twitter pages, and to subscribe to our Alert Center .
HOW CAN I PROTECT MYSELF AND MY FAMILY?
The Illinois Department of Health (IDPH) recommends the following actions to prevent the spread of coronavirus, influenza, and other seasonal illnesses.
- Wash your hands often with soap and water for at least 20 seconds
- Avoid touching your eyes, nose, or mouth with unwashed hands
- Avoid close contact with people who are sick
- Cover coughs and sneezes with a tissue
- Clean and disinfect frequently touched objects and surfaces
- Stay home when sick, except to seek medical care
The CDC recommends avoiding discretionary travel and travel to places currently impacted by COVID-19. For travel advice, please visit the CDC’s Travel Health Notice website. Travelers returning from countries with a Travel Alert 3 should stay home and monitor their health for up to 14 days.
WHAT ARE THE SYMPTOMS OF COVID-19?
Those infected by COVID-19 develop upper respiratory illness with symptoms including fever, cough, and shortness of breath beginning 2-14 days after exposure. Lower respiratory illnesses such as pneumonia or bronchitis are also possible.
There is no specific medicine to treat COVID-19 at this time. Those sick should receive supportive care from a health care professional to help relieve symptoms.
WHAT SHOULD I DO IF I DEVELOP SYMPTOMS?
If you are sick, first call your primary care doctor. Stay home and limit contact with others. Follow the CDC’s recommendations for "What To Do If You Are Sick." If your illness requires immediate emergency attention, please call 911.
Answers to the following common questions can be found on the attached flyer provided by the Illinois Department of Public Health.
- I want to know more about COVID-19, who should I call?
- I am not feeling well, and have respiratory symptoms, what should I do?
- I think I need immediate medical attention, who should I call?
WHAT CHANGES HAVE BEEN MADE TO CITY SERVICES?
Essential services such as Police, Fire and Public Works have not been impacted, and continue at the same level of service.
All City facilities are now open to the public.
City Hall will reopen to the public during normal operating hours, Monday – Friday from 8:30 a.m. -5:00 p.m., on Monday, June 1st. While we are happy to welcome you back, there will be certain limitations and restrictions required when entering the building to ensure proper social distancing.
The community is encouraged to continue to use contactless methods of conducting city business. Many services can be conducted online at elmhurst.org, by phone (630) 530-3000 or by using the drop box located in the City Hall parking lot. Non cash payments are preferred for any business transactions at this time.
For the protection of the general public and city hall employees, visitors who must conduct business in person will notice the following changes when entering the building:
- The doors on the west side of the building (York Street) will only be used as an emergency exit. The doors on the east side of the building (parking lot) will be the only available entrance doors and will be used for exiting also.
- All individuals will be required to wear a mask for the entirety of their visit.
- All visitors must check-in with a lobby attendant and be prepared to answer a series of health questions. The attendant will also take each visitor’s temperature. Any individual with a temperature over 100.4 °F will be asked to return at a later time.
- Visitors must also provide the attendant with the purpose of their visit. The attendant will then direct the visitor to the appropriate counter. Please follow the markings on the floor and maintain social distancing of six (6) feet at all times.
- There will a limited number of visitors at any given time. Certain areas will continue to have restricted public access. Congregating will be prohibited. Please be prepared to return at a later time if necessary.
- All employees, residents and visitors who enter city hall will be required to use hand sanitizer and will be encouraged to wash their hands after their visit.
- Many offices will require a service appointment so please schedule ahead at 630-530-3000.
- Impromptu face-to-face meetings and non-essential meetings are restricted at this time.
It is imperative that any individual who is experiencing symptoms of COVID-19 which include fever, cough, and shortness of breath stay home for the wellbeing of others. Likewise, any individual who has been exposed to someone with the virus must take the same safety measures. If you fall into this category and still believe it is necessary to visit city hall to conduct business, please call 630-530-3000 to consult with a staff member on alternate options.
We appreciate the patience of our community and employees as we work diligently to return back to our normal way of conducting business. We look forward to welcoming you back and are thankful for your understanding of these necessary safety measures.
WHERE IS A LIST OF WHO TO CALL FOR CITY SERVICES?
Call the main phone line (630) 530-3000 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8:30 a.m. – 5 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. IF YOU HAVE AN EMERGENCY, PLEASE CALL 911.
HOW CAN I MAKE PAYMENTS ELECTRONICALLY?
Payments can be made electronically using the following link.
WHERE CAN I FIND SENIOR SERVICES/SUPPORT?
WHERE CAN I FIND INFORMATION ON CHILD CARE FOR ESSENTIAL WORKERS?
The state has now added an online search function for essential workers seeking child care during the COVID-19 crisis: https://emergencycare.inccrra.org/. This is in addition to the 888-228-1146 hotline. More information is available online - not only for parents seeking care, but for providers wishing to reopen as part of that network of care and for qualified volunteers looking to help. Visit https://www2.illinois.gov/sites/OECD/Pages/For-Communities.aspx.
I AM A BUSINESSES OWNER. WHAT INFORMATION AND RESOURCES SHOULD I BE AWARE OF?
Find information HERE on federal relief opportunities for Illinois businesses impacted by COVID-19 through the SBA as well as additional resources and information for the business community during this unprecedented time.
WHAT ARE SOME VOLUNTEER OPPORTUNITIES AVAILABLE TO SUPPORT THE COMMUNITY?
There are many volunteer opportunities for Elmhurst residents to help their community respond to the COVID-19 pandemic. Please follow this link for information.
I AM EXPERIENCING ANXIETY AND FEAR. WHERE CAN I SEAK HELP?
If you or someone you know (adults or children) are experiencing fear and anxiety about coronavirus, review the CDC’s information about Mental Health and Coping with COVID-19.